
Frequently Asked Questions
Do you offer refunds?
We do not offer refunds under any circumstances due to the intimate nature of our post-surgical garments and hygiene standards. All sales are final.
Can I exchange my faja if I ordered the wrong size?
Yes! We understand that during your recovery or surgery prep, it’s easy to choose the wrong size. That’s why we allow exchanges only if the faja is unworn, in perfect condition, and returned in its original packaging.
You can also stop by Latina Med Spa in Huntington Park, CA to exchange your faja in person and get personalized help from our small but supportive team.
How long does it take to get a response to my message?
We’re a small, women-led team that wears many hats. Please allow up to 24 business hours for email responses.
For quicker help, feel free to DM us on Instagram — we’re often more responsive there and happy to help with size guidance or order updates.
Why is a faja important after surgery?
Wearing a post-op faja helps:
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Reduce swelling and bruising
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Improve circulation and lymphatic drainage
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Prevent fibrosis and fluid retention
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Encourage the skin to reattach to the muscle
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Shape and support your results as you heal
The right faja is essential for optimal recovery and lasting results.
I’m an influencer — can I collaborate with you?
Yes, we love working with creators who genuinely align with our brand. You can DM us on Instagram or fill out our Affiliate + Influencer Application to be considered for future partnerships.
